Consequently, the update “may reduce how much cloud storage you have available to use with your OneDrive.” There, the company notes that “starting February 1, 2023, cloud storage used across Microsoft 365 apps and services will include attachments data and OneDrive data”. Microsoft reportedly confirmed the change on this support page. Grandfathered account may have access to more, for instance, 15 gigabytes, the previous limit, or more thanks to certain promotions in the past that rewarded participants with additional permanent storage space. Microsoft customers who sign-up for a free Microsoft Account get 5 gigabytes of storage space, report stated. The change meant, for some users at last, that they suddenly found that they had exceeded their available storage quota. The issue is linked to a change that Microsoft announced some time ago and came into effect on February 1 this year in a staged rollout.īasically, what Microsoft did was add Outlook attachments data to the available storage space on OneDrive, Ghacks Technology News report said. *The global technology giant notes effective from February 1, 2023, cloud storage used across Microsoft 365 apps and services will include attachments data and OneDrive data with ‘the best experience’ without explaining how the change is beneficial to products consumersĪ Microsoft change is causing issues for some Outlook consumers, who cannot send or receive e-mails anymore using the e-mail service, a report has said.ĬonsumerConnect learnt the Outlook users had run into e-mail sending and receiving issues since February 2023.
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